The relationship between franchisor and franchisee is governed by a contract. It is crucial that you seek professional advice when negotiating yours, preferably from a lawyer who has experience of franchise agreements.

The Franchise Agreement sets out the rules under which the franchisor (who owns the franchise network) and the franchisee will have to live by for the period of the franchise.  It is a very important legal document  The following items should be covered in a Franchise Agreement:


Franchisee checklist - the franchise agreement                                    


What is the duration of the franchise agreement? It should last for a sufficient period of time to allow the franchisee to recoup his/her investment.

2. Will the franchisor allocate a specific territory? If so, is it exclusive?
3. Will the franchise business depend on the sale of goods? Will the franchisor supply these goods? Will the franchisor control the retail price?
4. Will the franchisor recover income from profit on the sale of goods to the franchisee under an exclusive purchase agreement?
5. Is there a minimum package (stock, equipment or staff) which must be maintained by the franchisee? Does the franchisor supply any, or all, of this package?
6. What are the levels of the initial fee, continuing payments (including advertising contribution) and any other contribution payable by the franchisee? How are they calculated and how frequently are they paid?
7. Does the agreement impose a minimum performance requirement? If so, how much is it and for what period of time? What are the consequences of non-achievement of the minimum performance target (termination, non-renewal of the agreement)?
8. What are the consequences if the franchisee becomes incapacitated or dies? Will the agreement be terminated? Will the franchisor appoint new management? Will the franchisee's family have the option of continuing in the business?
9. Does the agreement comply with the regulations and code of ethics of your national franchise association, if any?
10. What are the conditions under which the franchisor may terminate the agreement? What is deemed to be a "fundamental breach of agreement"?  Conditions on selling the franchie and who to.
11. What are the conditions under which the agreement may be renewed?
12. Under what conditions may the franchisee terminate the agreement prior to expiry?
13. Will the franchisee be compensated for any "goodwill" created during the term of the agreement should he/she decide not to renew the contract?
14. Will the franchisor require a block insurance policy or be named on a policy taken out by the franchisee?
15. What constitutes the franchise system's intellectual property rights? Who owns them? How are they protected (patents, registered trade marks etc)?
16 What are the initial and continuing obligations of both the franchisor and the franchisee?- a list of dos and donts. Examples of francheee obligations include minimum opening hours, insurance, engagement of staff, and uniform requirements.  Examples of the franchisor's obligations include maintaining the franchise manuals, providing products, and training.   There will invariably be strict obligations on the franchisee to keep accurate and up-to-date accounting records.  Other requirements include regular reporting and auditing, and in some businesses there will even be a requirement for the electronic point-of-sale systems to the franchisor.
17 Cooling off periods-  the Franchise Association of New Zealand requires its members to provide in their agreements (or to allow at an earlier stage) an option for franchisees to withdraw from the agreement within a period of seven days after haqving signed and an entitlement to receive a refund of the deposit paid if they do cancel (often some charge for initial costs)
18 A Definitions Section- which contains key words.


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